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Free Download Transforming Leadership, Improving the Patient Experience:
Communication Strategies for Driving Patient Satisfaction
English | 2024 | ISBN: 1032555165 | 245 Pages | PDF (True) | 10 MB
This book focuses on the patient experience as a leadership strategy. It explores the relationships between coordinated care, expert leadership, provider-patient communications, and the patient experience. When clinical and nonclinical staff collaborate effectively, healthcare teams can improve patient outcomes, prevent medical errors, improve efficiency, and increase patient satisfaction.
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