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    Mastering Customer Data Platform -CDP for Business Operation

    Free Download Mastering Customer Data Platform -CDP for Business Operation Published 3/2024 Created by Dien Pham MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Genre: eLearning | Language: English | Duration: 29 Lectures ( 3h 2m ) | Size: 1.31 GB Mastering Customer Data Platforms...
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    Customer Service Success Course

    Free Download Customer Service Success Course Published 3/2024 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 4.22 GB | Duration: 1h 49m The 6 Keys To Deliver a World-Class Experience What you'll learn How to deliver a world-class customer service experience...
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    Valuing Customer Engagement

    Free Download Valuing Customer Engagement: Strategies to Measure and Maximize Profitability English | 2024 | ISBN: 3031432959 | 465 Pages | PDF EPUB (True) | 25 MB In recent years, the concept of customer engagement has evolved as a powerful tool in the managerial toolkit of firms to incorporate...
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    Set Ok, Customer Faulty Tales From the TV Trade

    Free Download Set Ok, Customer Faulty: Tales From the TV Trade by Brian Dingle English | 2024 | ASIN: B0CRMGDZKZ | 251 Pages | ePUB | 0.55 MB In the 1970s every town had a local TV repair shop. Some were independent and only had one shop, others were part of a large chain. They could be one...
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    Aberrant Capitalism The Decay and Revival of Customer Capitalism

    Free Download Aberrant Capitalism: The Decay and Revival of Customer Capitalism English | 2024 | ISBN: 1009478796 | 96 Pages | PDF (True) | 2 MB The corporation was a timely emergent phenomenon of the capitalist system. Under entrepreneurial ownership with customer value creation goals...
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    Advanced Customer Success

    Free Download Advanced Customer Success Published 2/2024 Created by Ed Powers MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Genre: eLearning | Language: English | Duration: 34 Lectures ( 2h 49m ) | Size: 1.36 GB Achieve breakthroughs and earn your seat at the C-level table! What...
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    Superiority In Customer Service

    Free Download Superiority In Customer Service Published 2/2024 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 973.54 MB | Duration: 1h 7m Strategies to Success What you'll learn What is customer service in detail? How to handle customers in critical situation? How...
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    Total Customer Growth Win and Grow Customers for Life with ABM and ABX

    Free Download Total Customer Growth: Win and Grow Customers for Life with ABM and ABX by Adam Turinas, Ben Person English | June 2, 2023 | ISBN: 164704698X | 228 pages | PDF | 4.02 Mb "Rock Solid ABM Bible," - Charles Cantu, founder of Rest Digital. "TCG Will be the Next Acronym on Every...
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    The Choreography of Customer Service High Touch Service in a Touch Free World

    Free Download John G. Miller, "The Choreography of Customer Service: High Touch Service in a Touch Free World" English | 2022 | ISBN: 1637582161 | EPUB | pages: 192 | 1.8 mb Customer service is a lot like dancing. You can sit on the sidelines, go through the motions, or take the time to learn...
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    Operations Rules Delivering Customer Value through Flexible Operations

    Free Download David Simchi-Levi, "Operations Rules: Delivering Customer Value through Flexible Operations " English | ISBN: 0262525151 | 2013 | 252 pages | EPUB | 3 MB An expert offers a set of rules that will help managers achieve dramatic improvements in operations performance. In recent...
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    B2B Customer Experience A Practical Guide to Delivering Exceptional CX

    Free Download B2B Customer Experience: A Practical Guide to Delivering Exceptional CX by Paul Hague, Nick Hague English | May 30, 2023 | ISBN: 139860853X | 272 pages | MOBI | 2.03 Mb Use this bestselling and practical guide to steer you through how to create exceptional customer experience for...
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    Customer Service for Any Sector Tips from a Hospitality Expert

    Free Download Customer Service for Any Sector Tips from a Hospitality Expert Released 2/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 177 MB Imagine if you could make your customers feel...
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    Increase Customer Loyalty by Doing Agent Experience (AX) Right

    Free Download Increase Customer Loyalty by Doing Agent Experience (AX) Right Released 2/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 128 MB In this course, customer service expert Stacy...
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    (Cip) Customer Identification Program For Beginner

    Free Download (Cip) Customer Identification Program For Beginner Published 2/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz Language: English | Size: 698.40 MB | Duration: 0h 46m Anti-Money Laundering/KYC/CDD/Customer identification program What you'll learn Define the legal background...
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    Your Call Is (Not That) Important to Us Customer Service and What It Reveals About Our World and Our Lives

    Free Download Emily Yellin, "Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives" English | 2010 | pages: 320 | ISBN: 1416546901, 1416546898 | EPUB | 0,3 mb Journalist Emily Yellin pens a lively narrative exploring the very human stories...
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    A Guide to Customer Service Skills for the Service Desk Professional

    Free Download Donna Knapp, "A Guide to Customer Service Skills for the Service Desk Professional" English | 2014 | pages: 451 | ISBN: 1285063589 | PDF | 7,5 mb The Fourth Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service...
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    Customer Xperience Leadership A Blueprint to Maximize Performance

    Free Download Customer Xperience Leadership : A Blueprint to Maximize Performance (282 Pages) by Nadav Goldschmidt English | 2024 | ISBN: 9811279497 | 283 pages | True PDF | 13.86 MB The success of private sector companies as well as public sector organizations is positively correlated with...
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    Ultimate Salesforce Data Cloud for Customer Experience Explore, Implement, and Elevate B2C Experiences Through Customer Data

    Free Download Ultimate Salesforce Data Cloud for Customer Experience: Explore, Implement, and Elevate B2C Experiences Through Customer Data Innovations Using Salesforce Data Cloud (English Edition) by Mukherjee, Gourab; English | 2024 | ISBN: 9388590996 | 265 pages | True/Retail EPUB | 10.92...
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    The Swipe-Right Customer Experience How to Attract, Engage, and Keep Customers in the Digital-First World

    Free Download The Swipe-Right Customer Experience: How to Attract, Engage, and Keep Customers in the Digital-First World by Sanna Eskelinen, Belinda Gerdt English | November 15, 2022 | ISBN: 1400232309 | 240 pages | PDF | 3.71 Mb The global COVID-19 pandemic forced everybody to rethink how they...
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    Customer Engagement Contemporary issues and challenges

    Free Download Roderick J. Brodie, "Customer Engagement: Contemporary issues and challenges" English | ISBN: 1138847380 | 2015 | 296 pages | PDF | 1444 KB How customers and consumer behavior have been changing due to technology and other forces is of prime interest. This book addresses the...
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